Shipping Policy

Delivery area

We offer free standard shipping to addresses in Canada that are accepted at checkout.

Processing and transit

Orders are normally processed within 1–2 business days. After dispatch, standard transit usually takes 4–6 business days, for an expected total delivery time of 5–8 business days.

Tracking

When tracking is available, we send tracking details to the contact information supplied at checkout. Carrier scans can take time to appear after a parcel is accepted.

Delays and delivery issues

Weather, carrier capacity, rural routes, holidays and address issues can affect delivery estimates. If a parcel is delayed, damaged or appears lost, contact us so we can investigate with the carrier.

Address information

Please check the delivery address before placing an order. Orders are shipped to Canadian addresses entered and accepted at checkout, and any limitation shown at checkout applies to that order.

Contact

Email: susanblackburn1940@sungeingor.com

Telephone: 5147575828

Business address: 7320 Rue De Roquancourt, Montréal, QC, H3R 3C9, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).